Statement of Record — Lagos, Nigeria

Peter Otabor, ACA

FinTech & Digital Banking Executive — Payments Strategy & Digital Transformation

Strategic fintech and digital banking expert with 15+ years driving digital payments, financial transformation, and business growth across emerging and global markets — from architecting Africa's first sovereign digital currency to leading fintech partnerships across 54 countries.

15+ yrs in payments & digital banking 54 African markets engaged $50M+ revenue unlocked
Portrait of Peter Otabor ACA · 2019
Summary

Fifteen years of turning payment ecosystems into growth engines

Proven ability to drive revenue growth, optimize payment ecosystems, and execute high-impact digital strategies across banking, fintech, and card scheme environments. Key contributions include advising on the design and implementation of Africa's first Central Bank Digital Currency, the eNaira, and leading fintech partnerships that unlocked over $50M in new revenue streams.

Expertise spans digital banking innovation, embedded finance, payment strategy, and regulatory compliance — with a consistent focus on data-driven insight and customer-centric design to accelerate digital adoption and strengthen financial ecosystems across emerging and global markets.

Statement of Impact

A ledger of outcomes, not activities

Selected results across Visa, First City Monument Bank, Union Bank, PwC, and Zenith Bank.

Account: Career Impact

Period 2010 — Present
FY25 Account Level Management platform adoption, Visa SSA Positioned CEMEA as global ALM revenue leader +88% YoY
2024 Cross-border issuer scheme-fee reduction, West Africa Alongside a 35% revenue lift in 9 months −21% fees
2023 CVP gap analysis, South Africa market Persona-driven revenue opportunity identified $400M
2022 SME super-app & digital onboarding, FCMB 40,000+ new SME clients, 48% lower CAC +42% users
2021 eNaira CBDC design & implementation framework, CBN Africa's first sovereign digital currency 1 of 1
2019 Open Banking & API-driven platform adoption, Zenith Bank Annual capex avoided through integration $500K
2010–19 Digital banking product launches, Zenith Bank Mobile banking UX redesign lifted app-driven revenue $6.5M
Expertise

Where the work concentrates

Digital Banking & Payments

End-to-end strategy, execution, and innovation across financial ecosystems.

Fintech & Embedded Finance

Digital acquisition, banking-as-a-service, and strategic fintech partnerships.

Business Strategy & Growth

Market analysis, digital transformation, and revenue acceleration.

SME & Retail Banking

Product development, customer engagement, and financial inclusion strategy.

Data-Driven Decision Making

Financial modelling, KPI optimization, and performance analytics.

Regulatory Compliance & Risk

Policy advisory, financial regulation, and risk mitigation.

Cross-Border Payments

International payment networks, remittance solutions, and scalability.

Leadership & Delivery

Leading cross-functional teams to ship high-impact digital banking services.

Experience

Career record

07/2025 —
Present

Senior Manager & Lead, Product Platforms — SSA

Visa · Lagos, Nigeria
  • Spearheaded regional adoption of the Account Level Management (ALM) platform, driving 88% YoY revenue growth in FY25 and positioning CEMEA as Visa's global ALM revenue leader.
  • Architected a dual-pronged SSA Consumer Rewards strategy across 54 African countries, establishing the largest offer ecosystem of any international scheme in the region.
  • Served as Technical Product Lead for the SSA region during the Visa Companion App upgrade, managing technical roadmaps for Visa's global "Super App" ambitions.
06/2023 —
06/2025

Client Consulting Manager — West Africa

Visa · Lagos, Nigeria
  • Led a profitability analysis for a major cross-border issuer, reducing scheme fees by 21% and achieving 35% revenue growth in 9 months.
  • Uncovered a US$400M payments revenue opportunity in the South African market through CVP gap analysis and persona-driven insights.
  • Increased early-stage activation rates by 27% using Visa's proprietary Early Month on Book model for a major fintech.
  • Optimized cross-border payment campaigns with a leading pan-African bank, uncovering a $99.5M growth opportunity and delivering $4.9M in additional revenue.
  • Identified 4,000+ hidden SMEs within a digital bank's retail base, unlocking a potential $6.2M increase in annual transaction volume.
02/2022 —
06/2023

Head of Business Zone and Virtual Banking

First City Monument Bank · Lagos, Nigeria
  • Led full-cycle development of a super-app for SMEs, boosting active SME users by 42% within 12 months.
  • Onboarded 40,000+ new SME clients at 61.3% lower acquisition cost, contributing over $1.2M in additional revenue.
  • Transformed the SME digital platform into an embedded finance / BaaS ecosystem, lifting digital acquisition 43.8% YoY.
11/2021 —
02/2022

Head of Strategy

Union Bank Plc · Lagos, Nigeria
  • Revised SME banking strategy, lifting SME deposit balances 15% and SME account revenue 40%.
  • Steered execution across Retail, SME, and Digital Banking, driving an 11.1% rise in deposits and 45% revenue growth.
  • Advised executive leadership on portfolio optimization and partnership opportunities.
11/2019 —
11/2021

Strategy Consultant & Financial Services SME

PricewaterhouseCoopers · Lagos, Nigeria
  • Architected the design and implementation of Africa's first CBDC, the eNaira, for the Central Bank of Nigeria — authoring the official design paper and implementation framework.
  • Led business and financial due diligence on a $10M agency banking acquisition for a venture capital firm.
  • Developed corporate growth strategy for a $12B Nigerian financial services holding company.
11/2010 —
10/2019

Payment Innovation & Product Strategy Analyst

Zenith Bank Plc · Lagos, Nigeria
  • Launched multiple digital banking products generating over $1M in annual revenue.
  • Secured adoption of an Open Banking framework, cutting capital expenditure by $500K annually.
  • Redesigned the mobile banking experience, lifting annual app-driven revenue past $6.5M.
Flagship Projects

Challenge, action, result

eNaira CBDC Framework

Central Bank of Nigeria
Challenge
Launch Africa's first sovereign digital currency.
Action
Led end-to-end design — monetary policy integration, security architecture, public/private adoption strategy.
Result
Enabled cross-border transactions and financial inclusion, setting a blueprint for CBDCs in emerging markets.

Visa Merchant Offers Platform

Visa International
Challenge
Deliver value-focused domestic offers that resonate with affluent cardholders.
Action
Assessed spending patterns and engagement depth; sourced relevant offers across SSA aggregators and local teams.
Result
10%+ YoY growth in affluent cardholder activation; 15%+ growth in affluent payment volume.

ZedStores E-Commerce Platform

Zenith Bank
Challenge
Empower SMEs to monetize social media audiences.
Action
Built an integrated platform spanning webstores, inventory, payment gateways, and logistics.
Result
Accelerated digital sales for 10,000+ SMEs, unlocking $200K+ in annual bank revenue.

Ubanquity Open Banking Platform

Zenith Bank
Challenge
Reduce IT cost while scaling digital solutions.
Action
Spearheaded adoption of an API-driven platform for third-party integrations.
Result
Slashed annual capex by $500K and accelerated time-to-market for new products.

Borrow Power Lending Service

First City Monument Bank
Challenge
Address prepaid electricity access for low-income households.
Action
Launched a USSD/app-based lending service for on-demand electricity tokens.
Result
Improved financial inclusion while diversifying the bank's retail lending portfolio.
Education & Credentials

Foundations

Education

2023
Postgraduate Degree in Business Administration
Edinburgh Business School, Heriot-Watt University — Scotland, UK
2020
MSc, Finance
University of Lagos — Lagos, Nigeria
2010
BSc, Banking and Finance
Covenant University — Ogun, Nigeria
2019
Associate Member, ACA
Institute of Chartered Accountants of Nigeria

Training & Courses

2021
Financial Modelling
PwC
2021
Sales and Operations Strategy
PwC
2020
Customer Strategy
PwC
2020
Fit for Growth and Capabilities Driven Strategy
PwC
2019
Robotic Business Automation, Big Data & Analytics
PwC
2018
Innovation & Product Development
MasterCard Launchpad
2011
Venture in Enterprise & Management Programme
Pan-African University
"Innovation is not just about technology; it's about solving real problems, creating opportunities, and driving meaningful impact."
— Peter Otabor